We have collected the most important information you should know before visiting us.
Please read them all and if you have any further questions or concerns, please do not hesitate to contact us.
Massage can be booked min 30 minutes in advance.
In case of an urgent visit, please contact us by text message
After booking you will receive a confirmation email with information regarding our cancellation policy and address details.
To purchase a Gift Card you are encouraged to contact us by email. Please read the terms and conditions below
Bookings already paid (Gift Cards)
Booking online - Gift Cards
( if you follow the above scheme, you will book a treatment for 0 kr)
Payment online or in person ( by card, MobilePay).
In accordance with our cancellation policy, clients will receive an email reminder 24 hours before their scheduled treatment.
If client does not show up for their scheduled treatment, they will be invoiced 70% of the full treatment price.
We reserve the right to cancel a treatment if client is more than 15 minutes late for a massage without informing us of the lateness.
Any verbal or non-verbal behaviour that encourages the therapist to perform activities outside of work standards (sexual activities) will be strictly enforced.
Royal Wellness Kbh is a professional place and there is no space for any sexual activities out here.
In case of an aggressive client we will call the police and block the client from our client database.
It is advisable to take a shower.
In addition we recommend eating a small meal before the treatment.
Before the massage starts you will have a short talk with your therapist about your health condition- the purpose of your visit and how to prepare for the massage.
You will be provided with a room, fresh water and clean towels. The therapist will leave the room while you prepare for your massage, then return and begin your treatment.
You will be asked to get into a comfortable position.
The therapist will change position of your arms, legs, etc. if necessary.
The therapist will keep you informed of any significant pathological changes in your body, if any.
After the massage you will feel pain for the next few days, we recommend postponing physical activity for 2 days to allow your body to recover.
We encourage you to take a longer warm bath, drink water and do some light stretching.
You can always contact us to ask how to deal with discomfort after a massage.
Royal Wellness Kbh runs outside of public health insurance. You will therefore not receive any reimbursement even if you have a doctor's referral.It is different what and how much the various health and accident insurance covers in connection with your physical therapy treatment. Some companies cover a share of the amount and others cover the full amount.
We provide a safe treatments tailored individually to each client. It may happen that the treatment you have chosen is not suitable to your case and then the therapist will suggest the best treatment for you.
At Royal Wellness KBH you will receive treatments in accordance with current standards and methodology. We attach great importance to quality, adherence to sanitary requirements in order to guarantee our clients a safe treatment.
We encourage our clients to keep us informed about their health condition.
The therapist is not responsible for the side effects of the treatment if the client conceals from the therapist the illness or injury they are experiencing.
mental and physical fatigue,
muscle fatigue and muscle pain after training,
muscle pain, muscle tension and muscle spasms,
conditions after injuries, trauma, broken bones, contusions, sprains (not early changes),
preparation of the body for training in order to warm up the muscles,
acute and sub-acute inflammatory conditions in the body,
increased body temperature,
phlebitis, varicose veins, aneurysms,
circulatory problems, hypertension, heart attack,
bacterial, fungal, viral skin infections,
risk of haemorrhage,
menstruation ( for clients profusely bleeding)
cancer ( aggressive state) or shortly after chemotherapy or radiation therapy
pregnancy with complications.
Please inform us if you suffer from the following conditions:
panic disorder, other psych condition
high blood pressure
muscle strain/sprain broken/dislocated bones
chemical dependency (alcohol, drugs)
chronic pain constipation/diarrhea
hepatitis (A, B, C, other)
chemical dependency (alcohol, drugs)