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General Booking Rules​

 

Cancellation Policy
You can cancel your booking free of charge up to 24 hours before the stream starts. Cancellations made less than 24 hours in advance are non-refundable.

Treatment Locations

  • Weekends (Saturday–Sunday): Treatments are held in Østerbro - Masnedøgade 20, 2 floor /  5 min from metro Poul Henningsens Plads

  • Weekdays (Monday–Friday): Treatments take place at Strøget - Amagertorv 14B, 3 min from metro Gammel Strand, 5 min from metro Kongens Nytorv 

Booking Confirmation
When you book, you'll receive a reminder with the exact location based on the day of your appointment.

 

​Advance Booking Requirement
Treatments must be booked no earlier than 3 hours before the scheduled start time. This allows us to prepare adequately and maintain a smooth schedule ( text a message or email if you have a special request.)

 

Client & Time Limit
To ensure the highest quality of care, we limit the number of clients per day and cap each treatment session to a maximum of 4 hours.
We strongly recommend booking in advance to secure your preferred time and avoid limited availability.

Opening Hours:
Monday & Wednesday: By appointment ( text message or email) Amagertorv 14B

Tuesday: 16:00–19:00 ( booking online) Amagertorv 14B

Friday: 16:00–20:00 ( booking online) Amagertorv 14B / Masnedøgade 20

Saturday & Sunday: 09:00–17:00 ( booking online)  Masnedøgade 20

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Important Update – Changes Starting 1 January 2026

Starting January 1st, 2026, we will no longer be offering massage treatments. Instead, our focus will fully shift to Rituals, Intuitive Therapy, Energy healing, and Sound Bath sessions – deeper, more holistic experiences to support your transformation and well-being.

All Gift Cards and Klippekort (session packages) purchased before January 1st, 2026, will still be honored according to our normal rules and terms.

Thank you for your continued trust and support as we evolve our offerings to serve you even more deeply.

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CONTACT

Only by email or text message info@royalwellnesskbh.com
+45 91 63 92 52


Amagertorv 14b1160 København K, Strøget

Masnedøgade 20, 2100 København Ø

CANCELLATION

To ensure our scheduling runs smoothly, please notify us of cancellations at least 24 hours in advance. Cancellations within this timeframe may incur a 70% charge. Thank you for your understanding.

DEPOSIT

A deposit is required for treatments longer than 60 min.

PAYMENT

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© ROYAL WELLNESS KBH®

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